OUR STORES

VISIT OUR MAIN FACTORY OUTLET IN ALEXANDRIA

3 El Salam St, Behind El Nasr Street
Industrial Complex, Alexandria, Egypt

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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes! Every pair of our socks is crafted to match the product images exactly. We use premium antibacterial cotton and strict quality control to ensure what you see is what you get.

 

Where can I view my sales receipt?

You can access your sales receipt directly from your account after purchase. For any issues, our customer support team is ready to provide a copy or assist with any transaction inquiries.

 

How can I return an item?

If you need to return a product, contact our support team within 7 days of delivery. We ensure a smooth return process and offer exchanges or refunds according to our policy, keeping your satisfaction as our priority.

 

Will you restock items indicated as “out of stock?”

Yes! Items marked “out of stock” will be restocked as soon as possible. Sign up for notifications to get updates on availability and never miss out on your favorite socks.

 

Where can I ship my order?

We ship locally across Egypt and internationally to selected countries. Delivery times may vary depending on your location, but every order is handled with care to ensure your socks arrive in perfect condition.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS